Funding is the lifeblood of any nonprofit organization. This support from individuals and organizations is what keeps them running and extending the help that they provide to the needy. So, there’s no wonder why the mismanagement of these valuable funds means trouble for charitable organizations. Before we delve into ways to managing donor funds, let’s first understand what they are.
Donors are those who donate money to a cause. Bilateral and multilateral institutions, as well as domestic and foreign non-governmental groups, make up the donor community. A donor-advised fund, on the other hand, is a private fund that is managed by a third party for the purpose of managing charitable gifts on behalf of a company, family, or individual.
Understanding who your donors are and why they donate to your cause makes managing both the donors and their funds easier. It’s crucial to realize that no two contributors are alike and that each has its own preferences, motivations for giving, and methods of operation. They can be easy to contact or difficult to reach, and depending on how you deal with them, they can give more or less money.
Here’s a short guide to understanding your donors.
Things To Remember About Donors
It can be tough and stressful to ask a donor for money. It might be tough to get a response from donors, and it’s easy to become discouraged. It’s difficult to imagine the person on the other end of the line who will receive your message when approaching a prospective donation. Maintaining a contact, even after you’ve made one, takes a lot of effort. It’s critical to put yourself in your donors’ shoes and comprehend their viewpoints in order to successfully create and sustain connections with them.
Here are 5 things to remember each time you approach a donor.
- Donors Aren’t Much Different Than You Or Us
Donors, like you and me, have their own opinions, lives, and likes and dislikes. Think about networking as having a meaningful chat with another person about essential work, not as trying to manage some exotic species. Donors are more likely to respond to those who share their desire to make a difference in the world than to those who have a clear objective. - Donors Can Be Very Busy People
Donors may receive hundreds or even thousands of requests for assistance, and as a result, they are unable to give each one their complete attention. As a result, make it simple for donors to collaborate with you! Be patient, don’t waste their time, keep emails short and sweet, keep discussions short and sweet, and make sure the donor has all the information they need. Don’t ask donors simple or ambiguous questions to which you might readily obtain answers with a short internet search. - Donors Don’t Give Money Without A Reason
Donors are not obligated to give; instead, they choose to do so. Donors want to see their money put to good use. Donors are frequently motivated by personal experience, passion for a particular cause, or a sense of moral obligation. In order to structure your strategy, you must first understand what inspires each donor and what they want to achieve. - Donors Are Not Money Machines
Don’t reach out to donors only when you’re in desperate need of funds. Long-term partnerships are not formed just on the basis of receiving checks. Keep funders informed about your progress, both successes, and setbacks. Donors have a lot of experience seeing projects through to completion, so they might be able to provide some advice. Furthermore, you may have vital local knowledge that donors would like to know. - Donors Care About The Results. A Lot!
New donors are less concerned with your NGO than they are with making a difference or improving the lives of the recipients, and your NGO is simply the vehicle for these outcomes. Even so, if a donor decides to fund your project, they are now invested in its success. Use this opportunity to show the donor that it was because of their help and your team’s efforts that the intended results were achieved.
Also Read: Donor Management Software: A Tool Every Nonprofit Needs
The Difference Between Donations And Fundraising
Donations (Charity)
The terms “fundraising” and “contribution” have become part of our everyday vocabulary. They can be heard in non-state non-profit organizations as well as in professional communication environments. It makes sense to deal with the terminological confusion because donations and fundraising are both growing in popularity around the world.
Donating (charity) is a voluntary distribution of private resources by their owners to assist people in need in solving social problems and improving social conditions. Donors typically have substantial financial means; for example, Bill Gates donated more than $40 billion to a nonprofit foundation’s management.
With some cautions, charity (giving) should be considered as a voluntary and disinterested act aimed at assisting those in need and, as a result, achieving positive societal changes. Individuals, authorities, businesses, and public education are all involved in some way in this activity. Some people give charity, while others receive it.
Fundraising
In the same way that charity is an activity intended at assisting those in need and, as a result, generating positive social change, fundraising is an action aimed at drawing resources to aid those in need and achieve positive societal changes.
Fundraising might be aimed at attracting resources to help a specific group of people or an individual. As a rule, this person should be well-known to the general public, such as a well-known actor or athlete. In this scenario, the collecting of donations is not only of personal worth but also of public significance, because his fate affects a large number of other people.
As a result, fundraising, like charity, cannot be used to improve the situation of the person who is directly seeking assistance, as well as those close to him. How can parents assess the situation when they are collecting funds for an operation that their sick child requires? This type of behavior should not be construed as fundraising; rather, it should be viewed as a personal appeal for philanthropic aid.
These actions are usually carried out by individuals who are connected to those in need. Individual assistance has no significant social implications as the circle of immediate beneficiaries is limited to relatives and friends.
Now that we know the basics of donations and funding, let’s move on to ways to managing these funds smartly and efficiently.
Also Read: PlanStreet’s Guide to Donor Management Systems
Tips For Effective Donation Management
Distributing funding is often the most time-consuming aspect of working in the nonprofit sector. Grants may be awarded to your organization for research, a project, a conference, or humanitarian efforts. Various entities (e.g., governments, development agencies, foundations, firms, and corporations), as well as individuals, can make these donations.
Here are some helpful tips for efficiently managing those funds.
- Make No Commitments Before Contract Start Date
Make no payments or commit to anything before the contract’s start date. All invoices must be dated between the official beginning and ending dates. It’s fine to spend right up until the contract’s end date as long as the invoice is dated before the project’s completion so that the expenses may be accounted for. This is one approach for avoiding significant under-spending. - Do Not Underspend
For a donor, this is just as serious as, if not more serious than, overspending. Donors, too, have goals to fulfill, and they don’t want the trouble of having the money returned to them. If you do not use up all of your donors’ allotment, you risk losing this money from the following year’s allotment. - Meet Project Targets Within Budget
Check that the activities listed in the project proposal correspond to the actual activity and the amount of money spent. It’s no good having ten seminars in the proposal and just doing five of them because the cost is the same. Inform recipients and project officers about the donor, as well as their terms and conditions. - Monitor Every Expenditure Donor-Wise
Keep an eye on the specific expenditures given to each donor in multi-donor supported projects to ensure you don’t under- or over-spend for each contributor. The total expenditure may indicate that you are on track overall, but the donor-by-donor status is hidden. - Prepare Regular Donor Reports
Putting together a financial report often takes longer than you expect! This is especially true if you need to ask busy program or project managers questions. Under- or over-spending typically goes undiscovered for far too long due to delayed field reporting and poor follow-up at head office to pursue reporting. It is then too late to correct the situation. - Spend Capital Expenditure Budgets Early
The first half of the program should be spent on capital expenditure. Donors rarely allow this to happen in the final months of a campaign or as part of a no-cost extension. - Ensure Transparent Communication
Problems can be avoided in all parts of grant management by keeping in touch with grant officers on a frequent basis. Put everything down on paper!
Remember: Donors Don’t Like Surprises!
If you can’t satisfy reporting deadlines or other requirements, notify the donor right away; don’t ignore it. You might be able to reach an agreement on unfavorable terms and conditions.
Reporting timelines, for example, may not be practical because much of the spending occurs in distant regions of the field where there is no internet connectivity, necessitating physical delivery of reports when field personnel return to base. It is preferable to inform contributors ahead of time, as they are more likely to respond positively.
How Donor Management Software Can Help
Donor management software is a form of nonprofit software that assists organizations in better understanding and maximizing their donor relationships. The program organizes donor data, identifies donor trends, and offers recommendations to maximize the likelihood of obtaining future donations as a tool for donor relationship management.
Donor management software, as the name implies, allows you to keep track of your donors and their contributions. You can not only track the donations that come in, but you can also learn more about the donors. You can keep all of this important information in one place with contribution software.
How It Can Help Nonprofits
Donor management software allows you to keep track of all of your donors’ information in one spot. It’s a terrific option for nonprofits that have outgrown spreadsheets or want to better understand and use their data to boost their fundraising efforts.
Wealth screening can also be used in donor management software to anticipate which contributors are most likely to contribute higher amounts of money, as well as to illustrate if and how donors are connected to one another and to highlight giving tendencies. Donor management software, for example, may track when and how often contributors give, as well as anticipate when and how much they are likely to donate in the future.
Donor management software also increases productivity by grouping donations by charity levels and handling all donations in one place, even if they come from several sources such as social media platforms, email campaigns, and charity events.
A good donor management software is a complete suite of services that include advanced fundraising tools, effective donor communications and donor management, smart tracking reporting, and intuitive apps and integrations for seamless nonprofit operations. No matter if you’re a small or large nonprofit, there’s one donor management software solution that’s right for you.