What is NAPIS Reporting Compliance and Case Management Systems

Let’s Learn About It.

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Over the past couple of decades, Case Management strategies have experienced a sea change

Case management has become an essential process over the past several decades. The term case management is frequently used, however, it is often misunderstood. Part of the reason for this is that the term itself is tricky to define.

The reality for most non-profit organizations is that without the generous grants and donations, there is no way they can complete their mission. Though oftentimes, getting the initial grant is one of the easier parts.

Early attempts at case management software solutions succeeded in automating routine and repetitive tasks. Recent developments in the field of case management software have yielded products that are much more far reaching that extend capabilities deeper into the work flow of human service organizations.

The Covid-19 pandemic in 2020 and 2021 has clearly accelerated large-scale migration to digital solutions for case management. As pandemic lockdowns brought life to a complete standstill, organizations that could continue working remotely not only survived, but thrived.

What is NAPIS Reporting?

As the name suggests, the National Aging Program Information Systems (NAPIS) is a reporting system that centers on services delivered by the state to senior citizens.

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This reporting is a critical piece in both understanding the needs and types of service for senior citizens and also obtaining funding for programs to help older citizens with access to basic community programs such as health & wellness, community support, and mental health. Hence, NAPIS reporting compliance is a must for any software solution for nonprofits today.

The origin of NAPIS reporting dates back to 1992 when upon reauthorization of the Older Americans Act (OAA), the Administration on Aging (AoA) was directed to enhance performance reporting on programs and services funded by the OA. When the Administration on Aging began to rethink the reporting criteria for all titles of the act, the concept of National Aging Program Information System (NAPIS) began to take shape.

What type of reporting is done through NAPIS?

All states and agencies on aging are obligated to comply with the Administration on Aging (AoA) reporting requirements.

The NAPIS reporting design typically includes three key types of data:

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Performance Data on Programs & Services

The performance data on programs and services is the first key type of data that a NAPIS report includes. This performance data is funded by the Older Americans Act (OAA). Virtually all programs that receive federal and state funds are expected to provide data that justifies the expense and shows how the money is being put to use in alignment with the organization’s mission.

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Demographic/Descriptive Data On the Elderly Population

The second major type of data that NAPIS reports includes is demographic/descriptive data on the elderly population. It is obtained from the U.S. Census Bureau and other sources. This information is critical to determining the types of services and funding that organizations and states require.

Perfomance

Descriptive Data on the Infrastructure of Home- and Community-Based Services

In the third step, specific tasks are outlined that will help move the client toward their goal. This plan and the accompanying set of tasks is the culmination of input from the intake process, the needs assessment step, and input from the client’s health support group. This support group may consist of physicians, family members, and other health providers. In addition to specific actions outlined, a timeline is created to guide the process and maintain focus.

Take your services to the next level

In addition to automating routine and repetitive tasks, enhanced end-to-end collaboration and easy remote access to critical information will help you do more - and do it more efficiently!

Besides making your reporting NAPIS-compliant, the right case management solution will equip your human services organization with cutting-edge tools to improve collaboration, progress-tracking, and client and stakeholder management by folds. As the everyday tasks get automated and processes are streamlined, you get more time and energy to focus your team on what they do best - helping the aging population. The right case management solution will position your non-profit for growth, quality, and compliance.

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What Grant Programs use PlanStreet’sNAPIS Reporting?

The State Program Report (SPR)

The State Program Report (SPR) includes population data, service profiles, and information on clients and staff for each state and territory.

The National Ombudsman Reporting System (NORS)

The National Ombudsman Reporting System (NORS) includes reports covering cases, complaints, program statistics, and narrative input.

The Senior Medicare Patrols Project (SMP)

The Senior Medicare Patrols Project (SMP) includes projects in all 50 states, Puerto Rico, and the District of Columbia. SPM project staff and volunteers receive and conduct an internal review of complex complaints from seniors who identify suspected healthcare errors, fraud, or abuse.

The Senior Medicare Patrols Project (SMP)

One of the core components of NAPIS reporting is Census data and other demographic information that helps the AoA, the state, and other stakeholders take timely and informed decisions for the wellbeing of the elderly.

What is Comprehensive Aging Reporting and Data System (CARDS)?

To support these critical data and information needs, AoA is re-designing the manner in which data and information is received, stored, and analyzes. The goal is to create a web based Comprehensive Aging Reporting and Data System (CARDS). The CARDS system has several lofty, long term-goals:

Enable state and other grantees to electronically submit data and information to the NAPIS website Capture, validate, and report on data, and serve as a decision-support system for AoA